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FAQ

What are the sizes for your shoes?
The FitKicks, Sidekicks are sold as S/M/L/XL. These sizes are set by the manufacturer of each line. We offer our experience and opinions on the sizing on our SIZE CHARTS page. 

Fitkicks size chart; Sidekicks size chart

 

Are your shoes vegan?
All of the shoes sold at CC Sidewalk are manmade materials.  The Ionic Epic line specifically offers a vegan-friendly product with no animal materials, no animal testing, and only environmentally friendly materials used.

FITKICKS SHOES

Can FitKicks shoes get wet? Can FitKicks shoes be washed?
Yes, FitKicks can get wet and can be washed (cold water; air dry). The spandex upper dries quickly, and the high ankle elastic helps keep the shoes in place. Some of our most ardent testimonials have been FitKicks fans that surf fish and that hike - hikers needing the fitkicks to change into for crossing water.

Do FitKicks run small?
Not really; they are true to size unless your size falls right in between. The upper is spandex and quite stretchy, but that toe patch is microfiber and does not stretch much. And the ankle opening is pretty high. As long as your feet and ankles are pretty much “medium,” you should order true to size. If your feet are wider, thicker, sensitive to tightness in the toes, or otherwise have a disease process such as diabetes, then you might consider ordering one size up. Most people find that “one size up” will not be floppy or loose.

SIDEKICKS SHOES

Can Sidekicks shoes get wet? Can Sidekicks shoes be washed?
No, Sidekicks will not stand up to washing except a damp cloth used to wipe the outside. It is not a good idea to get your Sidekicks shoes wet - EXCEPT perhaps when you are wearing them in the rain to preserve your fancier, more expensive high heels. They are an affordable sacrifice, but you may need a new pair afterward. If you have to put your Sidekicks back into the pouch wet, make sure to take them out at home and allow plenty of drying time.

What are the various Sidekicks uppers like?
The Sidekicks Original line is faux leather, soft and pliable. The Sidekicks Energy/Glitter is a stretch material with metallic fibers, the most stretchable of the styles. The Sidekicks Animal line is a soft, pliable plastic material that has a textured surface. The Sidekicks Patent are patent leather, a little bit stiff and the least stretchy of all the styles.

IONIC EPIC SHOES

Can Ionic Epic shoes get wet? Can Ionic Epic shoes be washed?
Yes, Ionic Epic canvas shoes can be washed.  Remove insole and hand wash separately.  The shoe can be hand or machine washed in cool water; air dry.  While the shoes can get wet, they are not meant to get wet and are not water resistant.

 

STORE POLICIES

Can I return my product to you?
Yes, if it was purchased from any Careran Companies LLC storefront. Read about Returns and Exchanges, or contact us for more information. Proof of purchase is required.

Do you offer free returns?
For most orders, yes. US addresses within 30 days of purchase are usually offered free return. International addresses, orders outside of 30 days, or items not in original condition or packaging will probably not qualify for free returns.

Size Charts

Sizes for Fitkicks shoes and Sidekicks shoes are set by the manufacturers.  Here are their published size recommendations:

 

sizes for fitkicks shoes and sidekicks shoes

 

There are no other sizes of authentic Fitkicks shoes and Sidekicks shoes, though you may see them listed in other marketplaces with different size equivalents.  Those changes are usually made by the retailer and represent their opinions.

CC Sidewalk prefers to list the manufacturers’ size recommendations as the standard.  But we do offer our own opinions.

Sizes for Fitkicks Shoes

The Fit kicks shoe upper is mostly spandex and quite stretchy.  However, the toe patch is microfiber and does not stretch much.  We recommend one size larger if you are near the top of a size bracket, and definitely the larger size if you are in-between.  The ankle opening is high on the foot.  The shoes are true to size as long as your feet and ankles are pretty much average (aka medium).  If they are wider, thicker, sensitive to tightness in the toes, or otherwise have a disease process such as diabetes, then choose one size larger.  The larger size will not be loose or floppy.

Sizes for Sidekicks Shoes

The Sidekicks shoes are meant to cover a larger size range, and the upper openings are elastic with reasonable stretch.  The Energy/Glitter line offers the most stretchable uppers, followed by Original and Animal.  The Patent line is pretty stiff and does not stretch much at all.  If your feet are wider, thicker, sensitive to tightness in the toes, or otherwise have a disease process such as diabetes, then choose one size larger.  The larger size may be a little bit loose.